Request Notary Support

Terms and Conditions

The Notary Doula
Where Professionalism & Convenience Meet at the Table

Effective September 23, 2026

These Terms of Service explain how appointments and payments work with The Notary Doula. By requesting and paying for a service, you agree to the terms provided with your quote and the terms below.

Services and appointment requests

The Notary Doula offers mobile and remote online notary services, loan signing support, apostille coordination, and related document services. Availability depends on the document, location, scheduling, and applicable requirements.

An inquiry does not reserve an appointment. We will confirm your service details and provide an itemized quote before requesting payment or confirming a booking.

Your document and signing details

Please tell us what document you are bringing, how many people need to sign, the appointment location, and any instructions you have received about witnesses or signing. Each signer must be available to participate and must meet the identification requirements for the requested service.

You are responsible for obtaining the document you wish to use and deciding what it should contain. The Notary Doula may decline or stop a notarization when the requirements for the notarial act cannot be met. We cannot promise that a receiving institution will accept a document or that notarization will establish its legal validity.

Fees and payment

Your quote will separately identify applicable notarial fees and other charges, which may include mobile travel, the convenience fee, printing, additional ordinary copies, document retrieval requested by you, or other agreed services. Notarial fees are charged in accordance with Texas law.

For a mobile appointment, a $50 reservation payment is required before the appointment is confirmed. That payment is applied to the $50 convenience fee included in your quote; it is not charged a second time. The remaining quoted balance is due when the service is completed unless we agree otherwise in writing.

If a notarial act is not performed, you will not be charged for that unperformed act. Fees for other work already requested and performed will be handled as described in your quote and these terms.

Printing and client-requested forms

Printing a client-requested document is $2 per page. Additional ordinary copies are $1 per page. If you bring your prepared document and request no printing or copies, those charges do not apply.

If you ask us to obtain a specific form that you have identified, we will quote that work before providing it. The Notary Doula does not select, draft, or advise you about legal documents.

Changes, cancellations, and missed appointments

Please contact us as soon as possible if your appointment details change.

  • At least four hours before the scheduled appointment: You may cancel for a full refund of the $50 reservation payment or request to reschedule.
  • Less than four hours before the appointment, or if you do not appear or are unavailable: The $50 reservation payment may be retained for the appointment time reserved.
  • If The Notary Doula cancels: We will offer to reschedule or refund your reservation payment.

If the appointment cannot proceed because a signer, identification, document, or required participant is unavailable, we will explain which services were performed and which fees apply. No fee will be charged for a notarial act that was not performed. Any separate work you authorized and we completed, such as printing, remains payable.

Remote online notarization

Remote online notarization uses a technology platform with identity verification and a live audio and video session. We will confirm whether this service is available for your requested document before booking. A remote session may be stopped if the required identification, technology, or notarial conditions cannot be met. The applicable charges and payment terms will be provided in your quote.

Apostille coordination

The Notary Doula can provide quoted administrative support with an apostille request. The Texas Secretary of State, not The Notary Doula, issues Texas apostilles. Government fees, delivery charges, and our coordination fee will be identified separately when applicable. Processing and acceptance are determined by the issuing and receiving authorities.

Planning and professional advice

The Notary Doula provides notary and document related services, not legal, medical, tax, or financial advice. If you need help exploring your wishes, organizing broader plans, or deciding where to begin, Affairs Readiness® through The Doula Experience is a separate service. Questions about the legal effect or suitability of a document should be directed to a licensed attorney.

Questions about your booking

If anything in your quote or these terms is unclear, contact The Notary Doula before making your reservation payment. We want you to understand the service, the price, and what to expect at the appointment.

Contact Information

[email protected]
281.529.5429