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Privacy Policy

The Notary Doula
Where Professionalism & Convenience Meet at the Table

Your privacy is important to us. This Privacy Policy describes how The Notary Doula (“we,” “our,” or “us”) collects, uses, protects, and shares personal information gathered through our website, booking platforms, and during the course of our notarial and related services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Full name, address, phone number, and email address
  • Identification documents (e.g., driver’s license, passport)
  • Signatures and legal documents for notarization
  • Scheduling preferences and service inquiries

b. Information Collected Automatically

When you visit our website or use online booking:

  • IP address, browser type, device type
  • Pages visited and time spent on site
  • Booking and transaction history

Cookies may be used to enhance user experience and analytics (you can adjust settings in your browser).

2. How We Use Your Information

We use the information collected for the following purposes:

  • To confirm identity during notarization (as required by law)
  • To schedule, deliver, and document services
  • To maintain legally required notarial records
  • To send confirmations, updates, or reminders about your appointment
  • To comply with applicable laws and regulations
  • To improve website functionality and user experience

3. Sharing of Information

We do not sell or rent your personal information. We only share it:

  • With your express consent (e.g., document delivery or referrals)
  • As required by law, subpoena, or regulatory agency
  • With service providers who help us operate our website and services (e.g., payment processors, scheduling platforms), who are bound by confidentiality agreements

4. How We Protect Your Information

We implement appropriate technical and organizational safeguards, including:

  • Secure document handling and digital storage
  • Encrypted communication channels for remote online notarizations (RON)
  • Password-protected devices and two-factor authentication for internal systems
  • Physical file storage is kept in locked, access-restricted areas

Only authorized personnel have access to your personal data.

5. Your Rights and Choices

You have the right to:

  • Request a copy of your personal data we have on file
  • Ask for corrections or updates to inaccurate information
  • Request deletion of your information (unless required by law to retain it)
  • Opt out of marketing communications at any time

To exercise your rights, email us at: [email protected]

6. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect personal information from minors. If we learn that we’ve collected data from a minor without appropriate consent, we will delete it promptly.

7. Data Retention

We retain notarized records and client information only as long as necessary to fulfill our services and meet legal recordkeeping obligations under state and federal notarial laws.

8. Third-Party Links

Our website or emails may include links to third-party sites (e.g., scheduling platforms, partner services). We are not responsible for the content or privacy practices of these external websites.

9. Changes to This Policy

We may update this Privacy Policy to reflect legal, operational, or technological changes. Any updates will be posted on our website with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

The Notary Doula
[email protected]
281.529.5429
www.notarydoula.com